Fix Gmail is Not Receiving Emails

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There are various fixes you can try if your Gmail account is not receiving emails. Hundreds of users over the internet asking the official Google forum that their Gmail account is not working properly. However, there several reasons for this issue.

Possibly you can send a new email and the receiver can get it. But you may not get a reply from them as it is might be your Gmail sync issue on your Android, Gmail inbox on PC or iOS device. Don’t worry I am gonna show you step by step and fix for Gmail not receiving emails.

If you are kind of professional while using Gmail account for months or years and some hints for fixing the issue. Then let me show before explaining and wasting your time that, try to look for filters, storage, firewall on a PC, synchronization issue on your phone and try to disable your antivirus software.

Moreover, I am going to explain this issue and fixes for them below. So please keep on reading and you will never face the same issue for getting new emails in your Gmail inbox.

Fixes for Gmail is not Receiving Emails

There are several things we can try to fix this issue. However, it is for sure that after reading this troubleshooting guide, you will fix it. First, try to logout from Gmail and Sign in Gmail again.

Known and easy Fixes:

  • Update your Gmail app.
  • Reset your password.
  • Try to clear the cache and data of your Gmail app.
  • Enable or turn the Sync for Gmail.
  • Try to clear your phone cache data and restart your device.
  • Check internet connection, check if you have enough data package.
  • Check if you have not added Gmail in the blocked list to not use power intensively.

If you are tired all of the above and still the problem exists. Then below are the major reasons fixes. But please don’t skip any of the above-mentioned steps, after that, you can try these:

Check if the Gmail Server is Live or Down

This is the very first thing you need to try. There is a website that will let you know if the Gmail server is working fine or not. The website is Downdetector.com, you can visit it in a web browser on a PC, Android, and iPhone. Other than that there are a few points you need to keep in mind if the Gmail server is down (for maintenance reason or any other).

Check if Gmail Server is Down
Check if Gmail Server is Down

Your Gmail may behave kind of weird, and you may face troubles while signing in. Also if you are sending an email it may get failed and sometime you may see trying reconnecting message at the top of your Gmail inbox. This must fix the problem of your Gmail is not getting any emails.

Enable/Turn on Sync Gmail

It happens mostly on smartphones that your phone is trying to in optimal stage to save battery, data/internet, and hardware usage. However, the smartphone will disable the Sync Gmail option in your Gmail app on Android or iPhone. to Enable the Gmail Sync manually to get new emails:

  1. Open your Gmail app.
  2. Tap the three lines menu button at the top left then Settings.
  3. Select your account and scroll down to the end of the page.
  4. Under data usage, you will see the Sync Gmail option.
  5. Check the option to enable Gmail synchronization.
Enable or Turn on Gmail Sync
Enable or Turn on Gmail Sync

That is it, mostly when your option on Android phones is set to save internet data while sleeping and other conditions. You will face the same issue and Gmail won’t get any emails until you turn on the email sync. 100% this will fix the Gmail is not receiving or getting new or old emails.

Open Gmail in other Browser

Several users reported in the official Google Forums about the issue and they get it fixed by just trying Gmail inbox in another browser. This is happening a lot since we have got Windows 10. In Windows 10 sometime your web browser can behave weirdly while updating in the background and because of some incompatible issues due to Netframework etc.

If the server is not down then try to use a different web browser on PC, I will suggest you download and use the latest version of the Google Chrome browser. If you are having the issue any another browser too. Then try to clear the cache and data of the browser.

Change your Browser
Change your Browser

Also, try to restore your browser to its original settings (if you have changed any). Then restart your computer and give it a try, this should the Gmail is not receiving new emails.

Check Gmail Storage Quota

If you are a user who sends and receives thousands of emails monthly. Then its time to check if you have reached the Gmail Free Storage Quota or not. According to Google any user (not the business account) has reached their free Gmail storage quota. They should not get any email until they permanently delete the old emails or buy a G-suit account with unlimited storage.

Bonus Tip: Somehow if you have reached the available 15GB of free storage quota then try deleting your old emails and empty the bin. You can immediately start receiving an email in your Gmail account.

To check your Gmail free storage sign into yourself or another account. Then have a look at the end of your main inbox, you will see this percent is out of 15GB. Have a look at the below reference screenshot.

Check Gmail Storage Quota
Check Gmail Storage Quota

Disable Email Forwarding in Gmail

I really have no idea but I asked an expert and he told me that you can fix the not getting emails issue by disabling the Email Forwarding in your Gmail account.

  1. Go to your Gmail inbox and then settings.
  2. Now click on the Forwarding and POP/IMAP tab.
  3. Set the option of the Disable forwarding.
  4. Don’t forget to Save the Settings by clicking on the Save Changes button at the end of the page.
Disable Email Forwarding in Gmail
Disable Email Forwarding in Gmail

Once you do that reload the Gmail page and give it try a try, this must fix the problem. You can set the option to enabled again once you have found the permanent solution.

Delete Gmail Email Filters

You can find filters that are blocking new emails to have appeared in the main inbox. These filters you can apply to delete a new email directly with your permission. If you have set any then try the following steps in order to delete email filters to receive Gmail emails:

  1. Open your Gmail and go to Settings.
  2. Now click on the Filters and blocked addresses.
  3. Delete the filters and you are good to go.
Delete Email Filters in Gmail
Delete Email Filters in Gmail

Why you will set filters and why you should check them back? Look sometime it may happen that you have tired of getting unwanted emails and set the filters to blocked or deleted immediately. However, you have to forget it and worried about why you are not getting those emails. Furthermore, you should check these filters and see if you have the same situation.

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