8 Ways to Fix Facebook Memories Not Working

Memories on the Facebook app are a unique feature. That allows users to take a look back at their shared, old content on Facebook. The feature’s first name was “On this Day”, but it has been renamed as the Memories. You will only see, share and manage 1-year-old photos, videos, and other content you have shared on Facebook before.

However, there is no way to take a look at your old Facebook memories manually (to a specific date). Facebook automatically displays all the content you have shared on Facebook 1 year, 2 years, or 3 years ago on the current date in the past. Let’s say, today is Feb 15, 2021, thus you will only have your old Facebook memories (contents) you shared back on Feb 15, 2020, 2019, etc on Facebook.

Facebook memories feature is a kind of way back machine to your old content. Your content means the photos, videos, statuses, and stories you shared on Facebook years ago. However, for most of the users, this feature is not working. In this article, we will show you the procedure to fix it. And I will also show you that what is the reason why you don’t see anything in the Memories section on your Facebook.

Why Facebook Memories are not available

There are several reasons for your Facebook memories are not working properly. For example, the section is there but you don’t see the contents in there. This means, there is a loading problem, the section is completely empty, etc. It’s because of one of the following reasons:

  • Your Facebook application is not up to date.
  • The Facebook app you are using is from unknown sources.
  • There are no contents you have shared on this day.
  • The Facebook app has bugs.
  • You have not cleared the Facebook app’s date and caches for a long time.
  • If you don’t see memories for this day, Facebook servers are temporarily down for maintenance, etc.
  • Your phone software is not up to date, phone resources, other apps, and Facebook has background conflicts.

Possibly it is one of the above reasons that you don’t see your Facebook memories working properly. So, if you have any idea for fixing the above, then do it, and for sure you will fix the problem with Facebook memories.

Fix Facebook Memories Not Working

As I have already discussed the reasons why the Facebook memories are not working. You might know how to fix it. But if you don’t then stick to the end of this post. For your information, the Facebook avatar sticker, and your Facebook stories won’t show up in the Memories. Let me show you various methods to fix the Facebook memories not working problem:

Important things to know

Before going to fix the problem, you actually need to understand it. Let me explain it. For example, if you did not share anything on this day in the past, then how you will see your memories for this day, actually you cannot.

2nd, you have deleted some of your posts you don’t actually remember. You think you will find those posts, videos photos, etc,  in the Memoires section, but you cannot, deleted content on Facebook won’t be displayed in the Memories.

3rd, in a post (a video, photo) you think you will see Memories for, but actually, someone has reported it and Facebook does delete unusual content. Even if you have got a notification for that, you have missed that too. How could you wait and find such things in the Memories? In short, for such cases, it’s impossible. Yes, if it is because of a technical problem, we will fix it using one of the following methods. Important, check the last two methods before you try any troubleshooting method mentioned below.

Method 1: Restart your device

Sometimes restarting a smartphone fixes various issues on the device. The Android or iOS will reboot and, all the apps will be restarted. These apps will try refreshing in the background including the Facebook app. Thus it may fix such things automatically on your device including the memos. Thus if they still exist then try one of the following.

Method 2: Clear Facebook app’s cache

Facebook application on Android and iOS has lots of files on the device. These files include your Facebook data, login information such as username and password, photos, and saved videos. Thus such data help Facebook boot faster and display your things quickly. However, you must clear these files and data once a month. Because after that you will start seeing similar issues including the Facebook memories not loading properly etc. To do so just go to Settings then Apps and find then tap Facebook. Go to the Storage option and clear the Data and Cache.

Method 3: Update the Facebook app

If you think there is no mistake in the Settings in the Facebook app. Then try updating your Facebook application to its version in the Play Store and App Store. After that, you must log out then clear the Facebook app data and cache files then sign in to your account. Now you can check your Facebook memories. For sure this method will work for almost 90% of your guys. Check to go ahead and open the Play Store then search for Facebook, if there is any update available, tap the Update button to install the latest version of the Facebook application. Also, don’t forget to restart your device.

Method 4: Uninstall the Facebook app and reinstall it

Even when you update your Facebook app, log out then sign in to your account, and restart your phone but nothing works. That is a clear indication of your Facebook app has some background conflicts with other apps or not loading properly. In short, the only thing that will make it work and bring your Facebook Memories back to work by removing the installing the Facebook app. Do it, then log in to your account, and check your Facebook memories.

Method 5: Check that the Facebook server is up and running

As I mentioned earlier Facebook app stores lots of information and files on your device. Thus the app uses such data for quick boot-up and to display you various things immediately. However, sometimes the Facebook app will, and some of it won’t load properly, for example, its Memos, etc. It’s because possibly their servers are in maintenance mode or down at the current moment. In such a case, you may need to try opening your Facebook memories after 24 hours, or 48 hours. For sure, after that, you will have your Facebook memories loading and working properly.

Method 6: Restore Device or Check for software updates

You have come to this stage because none of the above works. OK, your phone at some level will get to a stage where it needs to be restored and updated. If not then most of the applications won’t work properly including Facebook. And if Facebook does not work properly then it’s going to load up its features including the Memories etc.

Method 7: Enable Memories in Settings

If the Facebook memories feature is not working, make sure that you have enabled the All Memories option in the Settings. Go to Menu (three lines at the top right), tap Memories. Select the All Memories option. This will enable all the relevant memories settings and even Facebook will notify you if there are any memories for the same day available.

Method 8: Unhide Memories

There are some memory settings you can choose to hide memories that involve people and specific dates you may not want to see. So, you have done some tweaks before and you may not even remember it. If you have some hidden memories for some data and people, you can unhide them using this method. Open the Facebook app, Go to Menu then Memories, under the Hide Memories section, select people and dates and remove them. This will unhide these memories and you will see the memories over there.

First of all, go ahead and check your phone’s software update in the About or Update section in Settings. Then if there is no update try restoring your device. But note that it will erase all your data from the phone. So, make sure you back up your data first. Then go to Settings and find Reset your Device to Factory Settings. Once the device reboots, install the Facebook app first, then go to its Memoires section and check.

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  1. John G Watras says

    My wife is having problems with FB Memories, (“content not available” or the memory has no picture, just text, but it had a picture when she originally posted it. She uses FB on a desktop computer, NOT a smart phone

  2. Melinda says

    May share button isn’t working when I try to share my Facebook story memory. The feature button and viewers does, but not the share. It’s only on certain stories… Confused!

    1. Samad Ali Khan says

      Update your Facebook and clear your cache files.

  3. Judith says

    Mine too.. i already uninstalled and installed my fb,i updated it,cleared cache,but still its not showing.. please help me..

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