Fix: Marketplace Isn’t Available and You Can’t Access It
There are many reasons why you cannot access the Facebook Marketplace. First, you need to try is to access the Marketplace via this link if still, the issue exists then its one of the following reasons. However, you can easily fix the not working issue by clearing the browser cache on your PC.
The FB marketplace is a reliable way to find, discover, buy, and sell products with ease. Moreover, there are some issues but don’t worry gradually we have a fix for them. But trust me you can grow your business with tons of relevant audiences.
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Why Marketplace isn’t Available to You
Facebook is continuously developing and improving the marketplace, as per Facebook, they are opening up access to the marketplace gradually. This clearly means that it is not available in all countries. Bonus tip for you, use Hola extension on your Google Chrome browser. All you can do is to wait when they allow access to your country or region. Keep the following things in mind too:
Your Facebook account must be old enough. If you have recently created a new Facebook account. Then you are not allowed to access the marketplace. Because of it not just about you, it’s about Marketplace community protection to avoid scams, etc.
However, with the new account, you can sell and buy groups. For getting access to more features you should wait for a couple of weeks. Other than that there is no such way.
You must be in the right location and region. There are countries and locations where the marketplace is not yet available. There could be also one possibility if you have recently traveled from location to another where the marketplace is not available. You cannot use it, even for a few days after you have returned to the place where it is working.
The reason behind this, Facebook may still think that you are somewhere else, and won’t allow you to access the Marketplace. To fix this try to clear Facebook cache, etc, also logout then login and restart your device. This is kind of awkward but in the meantime, all we can do is to wait.
To access Marketplace you must be 18 years old. It doesn’t matter if you are using Facebook for four years but your age is still under 18. You cannot get access to Marketplace unless you become over 18.
Use Facebook in one of these languages
As per Facebook, they are supporting the marketplace in fewer languages. If you are in a place where people can access the marketplace but you cannot. Then try to change your language settings. Here is the list of languages Marketplace available in:
- Frech and French Canadian
- Portuguese and Brazillian Portuguese
Try to change your language to one of the mentioned above as per your current location. Then restart your device you may then get access to Marketplace.
The Facebook app is not up to date
Sometimes it happens that users forget to update their Facebook app. This may cause certain problems, for example, the app doesn’t let you access the Marketplace, etc. In that case, get into the Google play store or iOS app store and update your Facebook to the latest version.
After that clear the phone cache and restart your phone. That may solve the problem. However, there is a smartphone through which you cannot get access to Marketplace on Facebook. For example, Apple iPhone older than iPhone 5, and Android phones have older OS such as Android Lollipop.
Your access to Marketplace was Removed
While using Facebook Marketplace, you must comply with Marketplace’s community policies. If ever you go against these community policies, Facebook will remove your access to the Marketplace. Then you can no longer get into it.
Moreover, there is one thing you can do, if you really think it was a mistake and you don’t violate Marketplace community guidelines. Then follow these steps to regaining access to Marketplace.
- Open up your Facebook account and then click the Marketplace
- Now click the Request Review option and fill out the request form
- Within a week the Facebook team will review your appeal and respond accordingly
- Keep checking your Support inbox daily
Once everything is fine and Facebook and your marketplace access have been restored. You can then refresh Facebook and update your app to get into the Marketplace.
Marketplace Eligibility Requirements
The followings are the eligibility requirement for using and getting access to the Facebook marketplace. Your Facebook must be old enough. A user should not be under 18. The language you are using must be one of the above (list provided). The Facebook app you are using must be up to update. Note that you won’t see the marketplace icon on your Facebook if it is not yet available in your country or region.
Why Can’t I Access Facebook Marketplace?
First of all, ensure that you are eligible to have access to the Facebook marketplace, the requirements are provided above. However, there are several other reasons e.g you are new on Facebook, you are not in the location where the marketplace is available, you are not using the latest Facebook application on your smartphone.
Moreover, to try quick troubleshooting, use third-party apps such as browser chrome extension then change your location. Thus you may get access to it. If still you cannot, then try changing your language, because it is not yet available in all languages. Check the supported languages above.
Note that new users don’t have access to it, you must wait and gain some trust on Facebook. Then they may allow getting access to it. However, the exact time period has not been specified, how long you need to wait.
There are some third-party apps that may allow you to access it, but personally I would never recommend using such tools. Because you must take care of your privacy online, and using a third party is not good at it. I hope you are getting my point.
Let me tell you that there is no official Facebook Marketplace application available on any platform. It is only available on the main Facebook application both on Android and iOS, even it not yet there on Messenger. There are unofficial versions for it, you should not trust and use those unofficial apps.
Facebook Marketplace FAQs:
Is Marketplace Free on Facebook? As far as I know Yes it Free to use the Marketplace.
Can I use Marketplace on Facebook without a Facebook Account? No, you cannot use Facebook Marketplace without having an account on Facebook.
Does Facebook Marketplace work? Yes, it works perfectly fine, that’s what it is for. What are the rules of FB Marketplace? Facebook Marketplace does have community policies. You must follow them in order to use the marketplace. You can Google it.
How do I get Marketplace on Android? Well, it is available in the Facebook app only. If you have the latest Facebook app installed, go to the menu and find the marketplace there. Can business sell on Facebook Marketplace? Yes, a business can sell products, etc on the marketplace.
Is the marketplace safe on Facebook? Yes, 100% safe, but there are cautions to follow in order to stop yourself from being scammed.