Facebook Messenger is no doubt a great instant messaging app. There are various ways to add friends and check their active status in the app. However, if you don’t see the green dots or active list, you might be thinking that your friends are offline. But, if it is taking more than usual, then you will notice the problem that Messenger is not showing online friends. Now there are different methods to fix the active now option not showing. Though there is one listed below that is gonna work 100%. So, let’s get to the solution.
Before you read the full article, I mean it’s gonna take a lot of your time. That is why I will suggest you turn on your active status to see others’ active status on Facebook Messenger. Also, make sure that you are using the latest version of the Facebook Messenger app. Anyways, let’s first understand why you don’t see online friends or an active list in Messenger…
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Why Online Friends Not Showing in Messenger?
There could be a technical problem with the Messenger app. However, if you don’t see the active friends list, probably you have turned off your active status. It is because you wanted to appear offline on Messenger. While doing so, you saw a warning that, when you turn off your active status, you won’t see others’ active status too. That is the main reason you don’t see online friends or active friends list on Facebook Messenger.
Moreover, it could be a technical issue. In such a case, you cannot do anything but wait for the next app update. Constantly check the Google Play or iOS App Store for Messenger app updates. Once the app is updated and your active status is set to on, then it is guaranteed that you won’t see such an issue in the future.
Fix Messenger Not Showing Active Friends
There are three methods to fix Messenger not showing your active friends list. Make sure, that you are using the latest Facebook Messenger app on your Android and iOS device. Clear the app data if possible. If the problem still exists then, enable your active status to see your active friends list in the “People” tab. If you don’t know, how to do that, follow me with the below steps:
Enable Your Active Status
To fix active friends not showing in Messenger, enable your active status. Here is how to do it: Open up the Messenger app, then tap your profile icon at the top left. On your profile page, tap the Active Status option. Now enable the toggle next to the “Show when you’re active” option. Go back and tap the “People” tab to see your active friends list (that was not showing before). Please have a look at the following screenshots for your reference.
Turn on “see who’s active”
When you disable your active now status on Facebook Messenger. Then Messenger won’t show you the active friends list in the People tab. So you will see a “TURN ON” button under the “See Who’s Active” when you go to the “People” tab. Simply tap the Turn on button and Messenger will let you see your active online friends, those who are active.
Keep Messenger up to date
There might be some technical glitches in Messenger. That is why you will notice a lot of issues including the one listed above. So, constantly check for the Messenger app updates to automatically fix bugs and avoid errors. If you are using a WiFi connection, enable auto-update in the Play Store. That way, all the apps including Facebook and Messenger will be updated automatically.
Clear Messenger app cache data
When it has been a while and you didn’t clear the cache files data for the Messenger app. You will notice errors. If you don’t know how to do so, please follow these steps: Go to the Settings of your Android device. Tap the “Apps” option. Now tap the “Manage apps” option. Find and tap Messenger. Now tap the “Clear data” option, and confirm the action when asked.
That is it for today guys, this is exactly how you can fix the active now friends not showing in the Facebook Messenger app. Do let me know if you have any other questions in the comment section below. Share the article to help others.